My mother suffers from dementia and requires full time live in care. Over the last 15 months I have tried 4 other agencies – all unsatisfactory in one way or another. But thank goodness I found Blue Crystal. They are by a mile better in every way and for once I feel that my mother is in good hands. . Not only are efficiently run, but it is run with a heart too and that is because the owner really cares too . The empathy she feels and the care with which she selects her staff is reflected in the care, kindness and understanding in which they deliver their service.